Are you facing error while retrieving information from server “DF-DFERH-01″ in Google Play Store? Read on how to fix “DF-DFERH-01” error.
The error DF-DFERH-01 appears in the Google Play Store upon launching it or while browsing certain pages. It appears with an error message stating that there was an error while retrieving information from the server and shows the error code DF-DFERH-01. When it appears, it will not allow you to download certain apps and games. Error DF-DFERH-01 has become one of the most common errors occurring in the Google Play Store. This error DF-DFERH-01 usually occurs while downloading or updating the android application from google play store. Besides, this error also occurs while using the play store from a tablet. Here’s how to fix DF-DFERH-01 Google Play Store error.
Fix “DF-DFERH-01” Error In Google Play
1. You can easily solve the issue by clearing the cache of Google Play Store. To empty the Google Play Store cache go to the “Settings”, tap on “Applications Manager”. choose ‘All’ navigate to the “Google Play Store” and tap to clear cache.
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2. Clear the cache of Google Services Framework by following the steps mentioned above. Just follow the same procedure as mentioned in the first step, select “Google Play Services” Framework instead of “Google Play Store”
To empty the “Google Play Services” cache go to the “Settings”, tap on “Applications Manager”. choose ‘All’ navigate to the “Google Play Store” and tap to clear cache.
3. Switch off your device, wait for few minutes and then restart your Android.
4. If the problem still persists, perform Factory Data Reset of your device.
To do Factory Data Reset,go to “Settings” and then to “Backup and Reset” and tap to select “Factory Data Reset” option by scrolling down. Before you perform a Factory reset, take a backup as you will lose data.
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The error code DF-DFERH-01 is actually a widespread play store error. Although most times, it is only a temporal issue that fixes itself once you reload your play store. But if it becomes persistent, you may have to take some extra steps to get rid of the DF-DFERH-01 error.
How To Fix Error DF-DFERH-01:
There are a number of solutions to this error, hopefully you find one that works for you.
Method 1: Clear old cache files
Clearing your cache is one of the most effective solutions against most of these common types of Google Play Store errors. It has been discovered that old cache files are the major culprits in problems like this and it is advised that you clear your app cache on a daily basis or get an automated cleaner to do that for you so you do not always have to clear it manually. However, in order to clear your Google Play Store cache, follow these steps;
Go to your Android Device Settings -> Go to Applications -> Select All -> Tap on Google Play Store
.You will be presented with two options which is Clearing Data and Clearing Cache, simply select the two options and your phone will clear them immediately.
Also, apply the same method to clear the cache of Google Services Framework as it can also sometimes be the cause of the Google Play Store error. To clear the cache, simply head to Applications and then select Google Play Services and Clear the Cache and Data files.
So, there you have if the cache was responsible for the error, you should be all set now.
Method 2: Resetting Google Account
Google Play Store Error Retrieving Information From Server Df-charta-01
If the cache clearing method fails, you can also give this method a try. This method entails re-authenticating your Google account details with your smartphone. Thus, you may need to remove and add your Google account again.To do this, follow these steps;
Go to your Android Device Settings -> Accounts -> Google.
Now you can see your current Google account.
Server Error 404
Select your account >> Click on the menu button >> Remove your Account.
Now add your Google Account again.
Restart your Android device and try launching the Google Play store, you should have no issues now.
Chances are high that you will fix the DF-DFERH-01 Google Play Store error if you follow any of these two methods. However, if they still fail, consider resetting your phone. But before that, ensure you backup your phone’s data first.
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